The printer is returned without its adapter
Record the peripherals and accessories received with the service asset.
CASH REGISTER & POS HARDWARE REPAIR SOFTWARE
Keep every register and peripheral on the ticket.
Manage cash registers, receipt printers, barcode scanners and POS hardware as customer repair assets. Connect serials, received peripherals, approved troubleshooting, parts and return checks.
Hardware service records only. Never put payment-card data, PINs, terminal keys, or merchant account passwords in repair notes. RepairHQ is not a payment-terminal certification system.
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repairhqILLUSTRATIVE WORKSPACE
LET’S MAKE GOOD WORK HAPPEN
Cash register & POS hardware workspace
Repair workflowParts & inventory
01
RECEIVECash register · receipt printer fault
Record identity, reported symptoms and the customer request.
02
REVIEWRegister hardware diagnosis
Review scope, parts and the customer estimate.
HANDOVERWork documented · customer updated
Record findings and complete the service invoice.
Every handoff, connectedSample data
One less thing to chase.From intake to invoice.
Identitywith each service job
Scopelinked to customer decisions
Historyfor the next visit
LESS FRICTION. BETTER REPAIRS.
Keep the service details with the work.
A register problem depends on the customer setup
Keep reported firmware, connection type and authorized scope with the job.
An estimate changes after the first assessment
Keep the reviewed parts and labor estimate with the customer decision before additional chargeable work.
THE DETAILS MAKE THE DIFFERENCEA workspace that
A workspace that
speaks your language.
The right details. from request to handover.
Cash register / POS hardware intake
Capture serial / asset number, plus brand, model, customer store / counter, terminal / register identifier, printer / scanner / drawer received, reported software / firmware version, usb / serial / network connection type, reported hardware symptom, customer-approved service scope.
Service starters for your team
Start with register hardware diagnosis, receipt printer service, scanner / peripheral diagnosis, display / power assessment. Templates are unpriced; your team reviews the scope, technical procedures and estimate.
Parts, appointments and customer decisions
Keep parts records, technician notes, scheduled appointments, estimates and invoices with the job. Record actual stock and supplier costs; adding a specialty creates no on-hand quantities.
A documented customer handover
Record the work and the checks performed by your team. Keep asset identity, received contents and customer communication connected through closure.
YOUR SHOP. YOUR SETUP.Built to fit.
Built to fit.
Ready to make your own.
Start with relevant fields, checks and dashboard shortcuts. Adapt the details to the way your team actually works.
Find your plan- 01
Choose your specialty
Start with cash register & pos hardware repair and add your other specialties.
- 02
Bring the team and the tools
Add your staff, services and actual inventory. Review your prices and permissions.
- 03
Take a repair all the way through
Try intake, approval, bench work and checkout with a sample job before your shop rollout.
A FEW USEFUL ANSWERSGood questions.
Good questions.
Clear answers.
Is this different from using RepairHQ’s checkout?
Yes. This specialty organizes repairs to your customers’ registers and POS hardware. RepairHQ’s own shop checkout remains a separate workspace function; this does not certify payment terminals.
What is this workspace’s scope?
Hardware service records only. Never put payment-card data, PINs, terminal keys, or merchant account passwords in repair notes. RepairHQ is not a payment-terminal certification system.
Can we set our own services and prices?
Yes. Starter services have no preset charge. Set your own labor, parts, pricing and checks, and review the estimate before approval.
Can we offer several repair specialties?
Yes. Choose a primary industry, add your other specialties and select the appropriate intake form for each repair. Existing shop settings and historic repairs are preserved when you add specialties.
Connect the repair to the sale.
Review parts, labor and customer approvals before invoicing. Keep payment records with the customer and the work.
Appliance & field-service POS · Parts and purchasing · Repair pricing calculators
GOOD WORK DESERVES A GREAT WORKFLOW.
Bring clarity to your cash register & pos hardware service work.
Give your shop a connected workspace. Try Growth for 14 days.
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