The charger arrived, but the ticket doesn’t say so
Record included accessories, operating system and service tag at intake.
Connect laptop diagnostics, desktop upgrades, approved data work and customer communication. Give every technician the same view of the machine, the scope and the next step.
Capture the service tag, charger and symptoms.
Record findings and request an itemized approval.
Document the result and prepare the invoice.
Record included accessories, operating system and service tag at intake.
Separate findings from the authorized work with itemized estimates and approval records.
Keep repair notes, parts and final checks with the machine for the next handoff.
From the service tag to the stability test.
Capture form factor, operating system, charger and customer-approved data-work scope alongside brand and model.
Add laptop and desktop models, diagnostic services, upgrades and labor prices. The included mobile-device catalog does not pretend to be a computer compatibility database.
Record timers, repair notes, replacement components and stock usage. Keep the customer’s machine history available for repeat visits.
Use power, display, keyboard, memory, storage and stability checks appropriate to the work. Edit your own workflow requirements.
Start with relevant fields, checks and dashboard shortcuts. Adapt the details to the way your team actually works.
Find your planStart with computer repair and add your other specialties.
Add your staff, services and actual inventory. Review your prices and permissions.
Try intake, approval, bench work and checkout with a sample job before your shop rollout.
RepairHQ organizes the service workflow. Technicians use their own diagnostic and recovery tools and record the approved work and results.
No. Create or import your own computer models, services and parts. Supplier costs and compatibility remain yours to verify.
Yes. Choose a primary industry and additional specialties during setup. Each repair can use its own specialty fields and checks. Mail-in service can be enabled across the shop.
Start a 14-day Growth trial without a card. Choose a paid plan and confirm payment details for automatic continuation. Without a paid subscription, the workspace becomes read-only after the trial.
Review parts, labor and customer approvals before invoicing. Keep payment records with the customer and the work.
Electronics repair POS · Parts and purchasing · Repair pricing calculators
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