Receive the work
Capture the customer, unit and attachment identity, reported fault, hours and site access. Use the customer’s work reference to connect the request to their own process.
Equipment service software
that keeps the whole job connected.
Give industrial service teams one place for equipment identity, recorded usage, parts, approved work and the next visit. Start with your service specialty and keep shop and on-site jobs in the same business workspace.
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Start with the equipment your team actually services.
A machine and its removable attachment can have different identities. Record both, keep the customer work-order reference, and verify parts against the exact equipment before ordering.
| Equipment | Record at intake | Parts and service context |
|---|---|---|
| Heavy forklifts | Truck serial, operating hours, power source and mast or attachment details | Mast, hydraulic, brake, electrical and tire records |
| Container handlers & reach stackers | Host unit, spreader identity, boom reference and recorded hours | Spreader, hydraulic, powertrain and electrical records |
| Terminal tractors & yard trucks | Chassis serial, fleet number, odometer, hours and coupling reference | Fifth-wheel, brake, drivetrain and power-system records |
| Forestry & log-handling equipment | Machine serial, grapple identity, hours and mill or field access | Attachment, hydraulic, undercarriage and wear-part records |
| Generators & standby power | Generator, engine, controller and transfer-switch identity; running hours | Controller, starting, cooling, alternator and filter records |
| Construction & industrial equipment | Equipment serial, engine and attachment references, site and work order | Job-specific components, stock, supplier orders and service labor |
These are record examples, not compatibility recommendations or technical service procedures. Your qualified team supplies the manufacturer-approved instructions and parts references.
Build a service record that survives the handoff.
Review the scope
Document findings, parts and labor in an estimate. Keep the customer decision attached before additional chargeable work.
Connect parts and the next visit
Record actual stock, supplier purchase orders and parts waiting on a job. Use appointments and the repair board to coordinate the follow-up.
Document completion
Record performed work, qualified inspection findings and external test-document references. Prepare the service invoice and next-service notes.
Explore equipment-specific workflows.
Container handler & reach stacker service
Keep the handler, spreader and service job connected.
Explore the workflowTerminal tractor & yard truck repair
Give every yard truck a service history that follows the chassis.
Explore the workflowForestry & log-handling equipment repair
Keep the log handler and its next service on the record.
Explore the workflowGenerator & standby power service
Keep standby power service ready for the next visit.
Explore the workflowHeavy equipment repair
Keep the machine and its next job in view.
Explore the workflowForklift maintenance & repair
Keep every lift truck’s service record together.
Explore the workflowDiesel engine repair
One engine. A service history you can follow.
Explore the workflowFarm equipment repair
Keep seasonal service tied to the right machine.
Explore the workflowIndustrial machinery repair
Keep plant equipment and service work connected.
Explore the workflowBRANDS, PARTS AND SERVICE SCOPEUse the right records.
Use the right records.
Keep the right tools.
Can this organize service for Taylor equipment?
Yes. Enter the manufacturer, model and serial for the equipment your business is authorized to service. Taylor Machine Works’ published range includes heavy forklifts, container handlers, reach stackers and log stackers. Its wider group also covers terminal tractors and power equipment. RepairHQ is independent software, with no Taylor affiliation or direct OEM parts connection represented here.
Taylor Machine Works product range · Taylor Group companies · Sudden Service parts and support
Does RepairHQ supply OEM part numbers, prices or diagnostics?
No. Your business records its own inventory and supplier costs and verifies compatibility through authorized sources. Use manufacturer diagnostic tools and service procedures separately.
Are maintenance jobs triggered automatically by hours?
No. The current workflow records hours and service-interval notes manually. Schedule the agreed visit in appointments. Live telemetry and automatic usage-triggered work orders require additional development.
Does this include equipment rental, dispatch or safety certification?
No. This release covers service administration, parts, estimates and invoices. Lease availability, yard dispatch, equipment controls and regulated inspection certification remain separate.
Connect the service yard to the counter.
Vehicle and equipment service POS · Field-service invoicing · Parts and purchasing · Service pricing calculators
GOOD WORK DESERVES A GREAT WORKFLOW.
Give the next service job a clearer record.
Give your shop a connected workspace. Try Growth for 14 days.
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