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A PRACTICAL SWITCHING GUIDE

Considering a My Gadget Repairs alternative?

A broad repair platform can become part of many daily routines. Before switching, identify the modules your team actually uses and the records customers expect you to retain.

14-day Growth trial · No card required · Reviewed

Start with the scope of each product.

My Gadget Repairs publishes a broad feature catalog including repair tickets, POS, inventory, recurring invoicing, customer portals, loan devices and field service. Read My Gadget Repairs’s official page.

RepairHQ’s public feature pages describe its repair, inventory, customer and staff workflows. Evaluate those directly, then check specialist requirements such as loan-device management, project billing or third-party integrations individually.

Published by RepairHQ. My Gadget Repairs is a separate business; this is not an independent review or a claim of affiliation. Competitor offerings can change after the review date.

Three things to prove in your trial

Use sample data and your own test contacts. These are evaluation exercises, not measured customer outcomes.

CHECK 1

Find a returning customer’s history

Use a sample customer with an old repair and a new fault. Find the original item, previous notes, invoice and relevant warranty record.

What to check: Staff should be able to distinguish a new job from a return visit without changing historical charges.

CHECK 2

Review the customer-facing experience

Open an estimate and eligible repair information using your own test customer. Check which details are visible and how the approval is recorded.

What to check: Verify the actual portal and approval flow; a customer record alone does not prove the customer-facing workflow.

CHECK 3

Audit your specialist modules

List any recurring contracts, loan devices, gift cards, prepaid balances and field appointments you rely on. Give each a named owner and acceptance test.

What to check: Mark each requirement demonstrated, unresolved or unnecessary. Do not infer feature parity from an all-in-one label.

Know the RepairHQ subscription scope.

Starter

US$49/month per business

1 location · 5 active staff

Growth

US$99/month per business

3 locations · 15 active staff

Scale

US$199/month per business

10 locations · 50 active staff

Every new trial starts with 14 days of Growth. Payment processing, hardware, provider services and enabled add-ons can have separate charges. Confirm current terms and your required features before subscribing.

See current plans and billing details

Plan the migration before the switch.

  1. Export customer, job, item and invoice records with their identifiers and relationships preserved.
  2. Review credits, warranties, recurring obligations and any loaned property separately from ordinary customer details.
  3. Confirm a supported import and historical lookup plan. A dedicated My Gadget Repairs importer is not promised by this comparison.

Can I replace every My Gadget Repairs module with RepairHQ?

Only a requirement-by-requirement trial can establish fit. Confirm specialized workflows and third-party connections before moving records or ending your existing service.

Country, currency and payments need a separate fit check.

The current workspace is in English with USD shop accounting. Eligible local-currency subscription payments do not change the currency of your shop’s invoices or reports. Payment processors, terminals and messaging have their own availability and setup requirements.

Check international availability · Review hardware requirements

Make your decision with evidence.

Use the software evaluation scorecard and build a full-cost budget for your actual stores and staff.

Follow the workflow in RepairHQ.

Intake and repair tickets · Parts and purchasing · Checkout and payments · Locations and reporting

Read the setup guide or explore the illustrative demo, then test the parts that matter most to your shop.

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

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