01
START WITH WHAT YOU HAVEThe essentials
One workstation, clear labels and quick barcode input.
- Your Windows PC or Mac
- DYMO LabelWriter 550
- USB barcode scanner
THE TOOLS BEHIND A BETTER COUNTERGood software.
Good software.
The right hardware.
One ready shop.
Build a counter that works for you. Find the printers, scanners and everyday essentials for your RepairHQ workflow—and keep the equipment that already does the job.
Practical recommendations. Clear setup requirements.
YOUR COUNTER, CONNECTED 01 / 04
THE DAILY WORKSPACEReady for the
next repair.
next repair.
Intake Inventory Checkout
Scan
Label
Collect
A setup with a purpose.Every device earns its place.
Start with what you ownMatch the media & driverTest the complete workflow
A SIMPLE PLACE TO STARTYour counter.
Your counter.
Your starting point.
Choose a planning list, then add or remove items. These setups are checklists, not hardware bundles for sale.
02
FROM INTAKE TO CHECKOUTThe full counter
Add receipts, a connected terminal and a place for cash.
- Your Windows PC or Mac
- DYMO LabelWriter 550
- USB barcode scanner
- Star TSP100 / TSP143 family
- BlockChyp payment terminal
- Locking cash drawer
03
MORE ROOM TO WORKCounter + repair bench
A full counter with a second browser device and network planning.
- Your Windows PC or Mac
- DYMO LabelWriter 550
- USB barcode scanner
- Star TSP100 / TSP143 family
- BlockChyp payment terminal
- Locking cash drawer
- Tablet & secure counter stand
- Reliable network & backup power
Each list contains equipment types, not quantities. Repeat and verify the setup for every counter and location.
THE HARDWARE GUIDEFind what fits
Find what fits
the way you work.
Software workflows are listed on each card. Exact device compatibility needs a check on your own workstation.
9 equipment options · manufacturer links open in a new tab
Computers
THE EVERYDAY WORKSTATION
Your Windows PC or Mac
Start with the computer you already use. Give the counter a full keyboard, a readable display and room for the day’s work.
- Connection
- Current browser · reliable internet
- RepairHQ workflow
- Browser workspace
Setup & compatibility
- Open RepairHQ in a current browser and verify intake, inventory and checkout on your screen.
- For attached printers, confirm the manufacturer supports your exact operating system and install its driver.
- Check that USB ports or a powered hub can accommodate your scanner and printers.
Printing
A CLEAN FINISH TO EVERY SALE
Star TSP100 / TSP143 family
A practical starting point for a dedicated receipt station. Choose the exact model and connection that suit your counter.
- Connection
- USB or network · model dependent
- RepairHQ workflow
- 80 mm receipt layout
Setup & compatibility
- Install the driver for your exact Star model and operating system.
- In RepairHQ Print Studio, choose “80 mm receipt / TSP100,” then select the installed printer.
- Use actual size (100%), matching paper and margins; print a sample and check totals and barcode readability. CloudPRNT and silent printing are not enabled by this guide.
Printing
KEEP EVERY DEVICE IDENTIFIED
DYMO LabelWriter 550
Label repair devices and stock with a dedicated desktop label printer. Match the loaded roll to the layout before you print.
- Connection
- USB · DYMO Connect for Desktop
- RepairHQ workflow
- PDF + direct DYMO workflow
Setup & compatibility
- Install DYMO Connect and keep its local service running on the printing workstation. The 550 requires compatible authentic DYMO labels.
- RepairHQ includes DYMO 30334 (2¼ × 1¼ in) and 30252 (3½ × 1⅛ in) layouts. Verify the roll SKU, region and printer compatibility before ordering.
- Open a label in Print Studio, select the matching layout, then use “Direct DYMO Connect printing” → “Find DYMO printers.” Print one label first; PDF printing is also available.
Scanning
LESS TYPING AT THE COUNTER
USB barcode scanner
Choose a keyboard-mode scanner. A 2D model adds QR reading to standard barcode scanning; the Zebra DS2208 is one example to evaluate.
- Connection
- USB HID keyboard mode
- RepairHQ workflow
- Barcode / SKU search input
Setup & compatibility
- Set the scanner to USB HID keyboard mode using its manufacturer instructions.
- Scan a known barcode into a plain text field and verify every character, including leading zeros.
- Focus the RepairHQ barcode or SKU search field, scan a stocked item and confirm the correct match. Test Enter suffix behavior before daily use.
Payments
PAYMENTS & INTAKE SIGNATURES
BlockChyp payment terminal
Use a terminal provisioned for your BlockChyp merchant account. Confirm the device and service with the provider before purchasing hardware.
- Connection
- Provider-provisioned terminal
- RepairHQ workflow
- Connected BlockChyp integration
Setup & compatibility
- Ask BlockChyp to confirm the terminal model, account activation and network requirements for your shop.
- Have your owner or authorized administrator verify the terminal assigned to the correct RepairHQ location.
- Run an agreed acceptance check for payment, cancellation, receipt and intake signature capture before opening the counter. A retail card reader is not automatically interchangeable.
Counter essentials
A HOME FOR CASH & CHECKS
Locking cash drawer
A manual locking drawer is a simple starting point. A printer-driven model needs the correct printer interface, cable and voltage.
- Connection
- Manual key or matched printer interface
- RepairHQ workflow
- Physical setup verification
Setup & compatibility
- Match the drawer interface, voltage and cable to the receipt printer; connector shape alone does not prove compatibility.
- If you need automatic opening, verify the printer driver’s drawer settings and test with the manufacturer’s instructions. RepairHQ does not promise a universal drawer-open command.
- Decide whether to use drawer counting in your location’s existing workflow. Hardware selection does not change that preference.
Computers
A SECOND SCREEN WHEN YOU NEED IT
Tablet & secure counter stand
An existing iPad or Android tablet can be evaluated for browser access at intake or the bench. Test the actual workflow before dedicating it to the counter.
- Connection
- Current browser · Wi-Fi
- RepairHQ workflow
- Browser access · verify peripherals
Setup & compatibility
- Open RepairHQ and check the screen size, touch controls and the specific intake or bench tasks you need.
- Use an appropriate staff account and keep customer access supervised; a staff session is not a public customer display.
- Verify printing from the tablet separately. The desktop DYMO local service workflow does not establish tablet direct-print support.
Printing
FULL-SIZE PAPERWORK, SORTED
Office document printer
Use an installed laser or inkjet printer for full invoices, estimates and other documents that need more space than a receipt.
- Connection
- Installed operating-system driver
- RepairHQ workflow
- Letter & A4 PDF layouts
Setup & compatibility
- Install the printer and confirm the computer can print a normal document.
- Choose Letter or A4 in RepairHQ Print Studio and match that paper size in the print dialog.
- Check a complete sample for clipped text, page breaks and readable customer terms. Download the PDF if the browser preview cannot print.
Counter essentials
THE FOUNDATION BEHIND THE COUNTER
Reliable network & backup power
Plan dependable internet, sensible cable routing and backup power sized for your router and workstation. Reuse good equipment where it fits.
- Connection
- Ethernet / Wi-Fi · suitable UPS
- RepairHQ workflow
- Shop infrastructure
Setup & compatibility
- Check coverage at the actual terminal, counter and bench, and follow each provider’s network requirements.
- Prefer a stable wired connection where the device supports it. Confirm a fallback connection with your provider.
- Size backup power for the equipment attached to it. A UPS does not provide internet service or make RepairHQ an offline POS.
Manufacturer information reviewed November 1, 2026. Check current specifications, drivers and availability with the provider. Product names belong to their respective owners; a listing does not imply a partnership.
MAKE IT YOURSYour equipment
Your equipment
checklist.
Keep a list for your counter, download the setup steps, or prepare an email for a compatibility review.
Your selections stay in this browser. Download a copy to share or keep elsewhere.
Supply hardware for repair shops?0 selected items
A good setup starts with a short list.
Add individual items above or choose a starter setup.
Explore starter setupsBEFORE THE FIRST CUSTOMERA little setup.
A little setup.
A smoother day.
Validate the whole workflow on the equipment you will actually use.
Windows: install the matching manufacturer drivers, verify the chosen paper size, and run DYMO Connect locally if using direct label printing.
Open the setup & support guide- 01
Check the fit
Confirm exact models, connections and operating-system support.
- 02
Prepare the workstation
Install manufacturer drivers and load matching paper or labels.
- 03
Run a real sample
Print a sample, scan a known item and check the correct location.
- 04
Make it repeatable
Record the result and show the team how to repeat it.
BEFORE YOU PLUG INUseful answers.
Useful answers.
Fewer surprises.
Can I keep my existing hardware?
Often, yes. Start with the equipment you own, confirm its operating-system support and test the RepairHQ workflow. A printer that can print the selected PDF at the correct size or a scanner that sends keyboard input may meet your needs without replacement.
Does “recommended” mean every model has been certified?
No. This guide combines existing RepairHQ software workflows with practical equipment suggestions. Exact model, operating system, drivers, media and network setup determine the result. Complete a sample print, scan or terminal acceptance check before purchasing a full rollout.
Can I buy a hardware bundle from RepairHQ here?
These are planning lists, not hardware orders. Manufacturer links help you confirm specifications and available sellers. Hardware, shipping, warranties, payment processing and any setup services are separate from your RepairHQ subscription. Request a compatibility review before placing an order.
Does printing happen automatically?
Receipt and document printing uses the installed driver and your browser or PDF print controls. Direct DYMO printing requires DYMO Connect and its local service on the workstation. This guide does not enable PrintNode, QZ Tray, CloudPRNT or unattended receipt printing.
Do tablets support every printer and payment reader?
No. Browser access and peripheral access are different. Test the exact tablet, browser, printer and connection. For desktop DYMO printing, use a supported workstation with its local service. A generic Bluetooth reader is not a substitute for a provider-provisioned payment terminal.
What should I test before opening a second location?
Repeat the checklist at each store: paper size, labels, barcode lookup, terminal assignment, network connection and a complete sample workflow. Record the model, connection and result so staff can reproduce the setup.