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A PRACTICAL SWITCHING GUIDE

Considering a RepairDesk alternative?

Moving a working repair counter takes more than comparing a feature list. Start with the parts of your day that create extra work: checking in a phone, locating a part, getting approval and closing the invoice.

14-day Growth trial · No card required · Reviewed

Start with the scope of each product.

RepairDesk publishes repair workflows, inventory, POS, communications and multi-location capabilities, with plan pricing expressed per store. Read RepairDesk’s official page.

Compare the total for your actual stores and staff. RepairHQ publishes monthly pricing per business with included location and active-staff limits. That difference is a useful budgeting question, but it does not establish that the products have identical features or costs.

Published by RepairHQ. RepairDesk is a separate business; this is not an independent review or a claim of affiliation. Competitor offerings can change after the review date.

Three things to prove in your trial

Use sample data and your own test contacts. These are evaluation exercises, not measured customer outcomes.

CHECK 1

Follow one screen repair through the counter

In a trial workspace, create a sample phone repair with model, condition and accessories. Prepare a parts-and-labor estimate, review the approval workflow and create the pickup invoice.

What to check: Check that the technician and counter staff can find the same approved scope, notes and charges without re-entering the repair.

CHECK 2

Find the part at the right store

Create sample stock at two locations and reserve the needed part for a repair. Review the inventory and purchasing views with the permissions each employee will use.

What to check: Write down whether your team can distinguish available stock, reserved stock and items still on order. Do not assume supplier feeds are connected merely because purchasing exists.

CHECK 3

Reconcile the day before choosing a cutover

Compare a sample invoice, its recorded collection and the location report. Keep any imported historical invoices separate from new operating activity.

What to check: Confirm the report period, store, tax and payment totals. Archived history should not become a second live sale or a new card charge.

Know the RepairHQ subscription scope.

Starter

US$49/month per business

1 location · 5 active staff

Growth

US$99/month per business

3 locations · 15 active staff

Scale

US$199/month per business

10 locations · 50 active staff

Every new trial starts with 14 days of Growth. Payment processing, hardware, provider services and enabled add-ons can have separate charges. Confirm current terms and your required features before subscribing.

See current plans and billing details

Plan the migration before the switch.

  1. Export and retain your RepairDesk records before changing access. Identify customers, inventory, open tickets, invoices and payments as separate datasets.
  2. Review the RepairDesk migration workflow with a small sample. Reconcile row counts, customer matches, tax and balances before approving a larger import.
  3. Confirm which records remain an archive and which become active RepairHQ records. A payment-history import is not a transfer of card credentials or merchant accounts.

Will everything from RepairDesk transfer automatically?

Do not assume that. RepairHQ has RepairDesk migration and historical-record workflows, but the result depends on your export or API access and the supported record types. Confirm attachments, open balances, customer matching and history separately before retiring your old system.

Country, currency and payments need a separate fit check.

The current workspace is in English with USD shop accounting. Eligible local-currency subscription payments do not change the currency of your shop’s invoices or reports. Payment processors, terminals and messaging have their own availability and setup requirements.

Check international availability · Review hardware requirements

Follow the workflow in RepairHQ.

Intake and repair tickets · Parts and purchasing · Checkout and payments · Locations and reporting

Read the setup guide or explore the illustrative demo, then test the parts that matter most to your shop.

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

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