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A PRACTICAL SWITCHING GUIDE

Considering a RepairQ alternative?

For a shop that combines device repair and retail sales, the deciding test is a complete day at the counter. Compare how the system handles a repair, an accessory sale, the stock movement and the manager’s review.

14-day Growth trial · No card required · Reviewed

Start with the scope of each product.

RepairQ describes its product around point of sale, CRM, inventory, service management and managing multiple locations. Read RepairQ’s official page.

RepairHQ offers repair records, POS, inventory by location and reporting with staff permissions. Use the same sample jobs and transactions in each product, and compare the result against your operating requirements. Terminal, processor and hardware compatibility require their own checks.

Published by RepairHQ. RepairQ is a separate business; this is not an independent review or a claim of affiliation. Competitor offerings can change after the review date.

Three things to prove in your trial

Use sample data and your own test contacts. These are evaluation exercises, not measured customer outcomes.

CHECK 1

Run a repair and an accessory sale

Use sample records to prepare a repair invoice and a separate retail sale. Review line items, discounts, tax, receipt layout and how each item affects inventory.

What to check: Check the actual receipt and item history. Do not make a live charge merely to explore a demo; arrange any processor test through an approved test environment.

CHECK 2

Review the store as a technician and a manager

Set up trial staff with the location assignments you intend to use. Compare access to repairs, stock and reports for each role.

What to check: Confirm that employees see their permitted stores and managers can review the appropriate totals. A multi-store label alone does not prove that access matches your policy.

CHECK 3

Explain the daily totals

Review sample sales, collections and outstanding invoices for a chosen date range. Follow the report back to invoice and item detail.

What to check: Make sure the manager can explain why invoiced sales differ from collected payments. Review adjustments and exports before relying on the report for reconciliation.

Know the RepairHQ subscription scope.

Starter

US$49/month per business

1 location · 5 active staff

Growth

US$99/month per business

3 locations · 15 active staff

Scale

US$199/month per business

10 locations · 50 active staff

Every new trial starts with 14 days of Growth. Payment processing, hardware, provider services and enabled add-ons can have separate charges. Confirm current terms and your required features before subscribing.

See current plans and billing details

Plan the migration before the switch.

  1. Separate catalog definitions from quantities on hand, serialized items, customer records and open repair tickets. Keep source exports and a dated stock count.
  2. Confirm the treatment of store credits, warranties, balances and historical payments with a small migration sample. This guide does not promise an automatic RepairQ importer.
  3. Review payment-provider approval and printer or terminal compatibility independently. Agree on opening stock and balances before the first live RepairHQ sale.

Can I keep my existing payment terminals?

Compatibility depends on the exact terminal, processor, account and country. RepairHQ supports configured payment providers, but a subscription does not automatically make existing hardware compatible. Review the hardware guide and confirm the setup before switching.

Country, currency and payments need a separate fit check.

The current workspace is in English with USD shop accounting. Eligible local-currency subscription payments do not change the currency of your shop’s invoices or reports. Payment processors, terminals and messaging have their own availability and setup requirements.

Check international availability · Review hardware requirements

Follow the workflow in RepairHQ.

Intake and repair tickets · Parts and purchasing · Checkout and payments · Locations and reporting

Read the setup guide or explore the illustrative demo, then test the parts that matter most to your shop.

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

Typing works without microphone access. The microphone runs only while you record. Questions and recordings have usage limits.