Record cash, checks and an already-processed card payment
Choose the tender that matches what the shop actually received.
RepairHQ team2 min read
Choose the correct tender
- Review the invoice balance and open the payment choices.
- For Cash, enter the amount handed over and check change due. The receipt records the amount the shop retains.
- For Check, enter the required check number and verify the amount. Recording the check does not confirm bank clearance.
- Use Offline credit card only for a transaction already approved through another processor. Keep the matching processor reference.
If a payment option is blocked
An unresolved connected payment on that invoice can block another received-payment entry. Resolve its status instead of using a different tender to get around it.
Whether an open cash drawer is required depends on the location’s saved cash-counting preference. Ask the owner to review the existing setup if the requirement is unexpected.