Connections & API

Use RepairHQ’s AI assistance thoughtfully

Review suggested text and understand which assistant you are using.

Choose the right assistant

The public RepairHQ Guide helps explain the product and setup. It cannot open or change your shop records. Keep private customer details, passwords and payment information out of that chat.

Inside the workspace, the available AI features depend on your shop’s configuration, provider access and usage allowance. Review the setup and displayed costs before relying on a connected service.

Review every draft

  1. Use the assistant for the available task, such as preparing text or organizing a question.
  2. Compare the result with the actual item, record and approved shop process.
  3. Correct inaccurate details before saving or using the draft.
  4. Treat sending messages, charging customers and changing records as their own reviewed actions; a suggested answer is not confirmation they occurred.

Still need a hand?

Email our team with your shop name and what you’re trying to do. Include the support reference if you see one.

Please leave out passwords, API keys, device passcodes, and payment details.
Contact support

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

Enter to send · Shift+Enter for a new line

Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

Typing works without microphone access. The microphone runs only while you record. Questions and recordings have usage limits.