Create and review a customer email campaign
Draft an email, check the eligible audience and approve delivery.
RepairHQ team2 min read
Prepare the campaign
- As an owner or administrator, select one location and open its Email campaigns workspace.
- Review Audience & permission. Only eligible, opted-in addresses can be included; service-message permission is separate.
- Select New campaign. Add a name, subject, preview text, message and optional HTTPS button link, then save the draft.
- Use Preview & review to inspect the email and recipient sample. Send test to me and review the result before approval.
Approve and monitor delivery
Resolve the listed blockers, review the final eligible count and type that count before choosing Send campaign. Delivery proceeds in batches.
You can cancel remaining messages that have not started delivery; messages already being sent may still arrive. Accepted, delivered, bounced and complained are different states. A completed processing run does not mean every email reached an inbox.