Staff & time clock

Add an employee and send an invitation

Create the staff profile before the employee joins with their own account.

Prepare the employee profile

  1. Open Shop settings → Employees & stores and choose Add employee.
  2. Enter the employee’s name and sign-in email, then review their role, assigned stores and contact details.
  3. Set the appropriate pay arrangement and PIN policy where available. Save the profile.
  4. Create an invitation from the saved employee row. Copy the private link, or use Email invitation if the shop’s email sender is configured.

Help the employee accept

The employee should use the invited email and their own credentials. Managers do not need the employee’s password.

Creating a replacement invitation cancels earlier links. If a person is signed into the wrong account, they should switch accounts before accepting rather than creating a separate business.

Still need a hand?

Email our team with your shop name and what you’re trying to do. Include the support reference if you see one.

Please leave out passwords, API keys, device passcodes, and payment details.
Contact support

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

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