Staff & time clock

Understand roles and store access

Find out why a record, report or action may be unavailable.

RepairHQ team2 min readUpdated Nov 2, 2026

Review access with an administrator

Check which business, location and personal account are active in the workspace.
Ask an authorized owner or administrator to open Employees & stores and review your active status, role and assigned stores.
For reports and exports, review the relevant financial, cost and export capabilities as well as the base role.
Return to the intended record after the access change has been saved.

Why access can differ

Seeing a navigation item does not necessarily grant every action inside it. Financial details, stock costs, exports and cross-store records have additional restrictions.

Shared report definitions may be hidden when they include stores outside your access. Use your own account rather than sharing an owner’s credentials to reach a restricted workflow.

Keep going

Add an employee and send an invitation

Create the staff profile before the employee joins with their own account.

2 min read

Clock in, take a break and clock out

Record time from the dashboard or Time clock & payroll.

2 min read

Review recorded time and payroll estimates

Check hours, pay arrangements and approvals before exporting.

2 min read

Understand roles and store access

Review access with an administrator

Why access can differ

Keep going

Add an employee and send an invitation

Clock in, take a break and clock out

Review recorded time and payroll estimates

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