Inventory & purchasing

Find products and review stock by location

Understand on-hand, reserved and available quantities.

Review an item

  1. Open Inventory → Products & stock and choose the location.
  2. Search by the available product identifiers, such as name, SKU or barcode.
  3. Compare category and variant details before editing the item or choosing it for a repair.
  4. Review on-hand and available stock, reorder level, cost and retail price where your permissions allow.

Interpret quantities carefully

On hand is the current recorded quantity. Available excludes active repair reservations, so it can be lower. A pending purchase or transfer is not shelf stock.

Use the appropriate receiving, count, return or transfer workflow for a physical movement. Do not use a price edit to correct quantity, or assume an imported zero cost proves the item was free.

Still need a hand?

Email our team with your shop name and what you’re trying to do. Include the support reference if you see one.

Please leave out passwords, API keys, device passcodes, and payment details.
Contact support

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

Enter to send · Shift+Enter for a new line

Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

Typing works without microphone access. The microphone runs only while you record. Questions and recordings have usage limits.