Repairs & intake

Find and review parts for a repair

Check the exact part, local availability and purchasing needs before work begins.

Work from the repair record

  1. Open the saved repair and review the item’s model and required service.
  2. Use the parts/services finder, word search or barcode entry. Narrow results by part type and stock availability.
  3. Compare SKU, variant, condition and location before adding a part or charge.
  4. If the part is missing locally, review a supplier order or an authorized store transfer from the repair’s parts workflow.

Keep stock and billing separate

A price on a quote is not proof that a part is available. Review reserved and available quantities before promising a completion date.

A transfer request does not move inventory immediately. Shipped units remain in transit until the receiving store confirms good stock; only then can the normal reservation or usage workflow continue.

Still need a hand?

Email our team with your shop name and what you’re trying to do. Include the support reference if you see one.

Please leave out passwords, API keys, device passcodes, and payment details.
Contact support

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

Typing works without microphone access. The microphone runs only while you record. Questions and recordings have usage limits.