Find work in the repair queue
Use search, filters and the workflow board to identify the next job.
RepairHQ team2 min read
Find the repair you need
- Open Repairs → Repair queue and select the appropriate location scope.
- Search by customer, device or ticket reference. Use Open tickets, Closed tickets or the available stage filters to narrow the list.
- Switch between List and Workflow board to match how your team reviews work.
- Open a repair to review its assignment, due date, customer approval, notes and parts before changing its stage.
Understand the list’s scope
The workspace repair list shows the latest 500 repairs. A filtered list can therefore be smaller than your complete historical records. Use the full repair CSV export or Repair Explorer for broader history.
A workflow stage describes the repair’s progress. It does not by itself prove that the customer has paid, approved an estimate or received a message. Review those records separately.