Understand sales, collections and outstanding balances
Use the right number for the question you are answering.
RepairHQ team2 min read
Choose scope before comparing
- Open Reports & insights and choose the period and permitted stores.
- Use Store comparison to inspect totals and contributing source events.
- Separate invoiced sales from money collected. A sale and its payment can fall in different periods.
- Open the source invoice or repair when a total needs explanation, then export the matching events if your role allows it.
What the figures mean
Gross invoiced sales exclude tax and void invoices. Collections follow money receipt dates and can include deposits and gift funding. Applying a previously received balance does not collect the same money again.
Current receivables and open repair work are present-day snapshots, separate from the selected period’s events. Archived RepairDesk history does not silently become native sales or cash.