Getting started

Sign in or join an invited team

Use the account attached to your shop or staff invitation.

Join the right workspace

  1. Open your invitation link if an employer has invited you. Use the email address shown on the invitation.
  2. Create your own account or sign in through the available sign-in method. Complete email verification when requested.
  3. If the page says you are signed in with a different email, use its switch-account action and return with the invited address.
  4. Accept the invitation and review your contact information and assigned stores.

If you cannot get in

Use the password recovery option on the sign-in screen when needed. Your manager cannot view your password. A four-digit staff PIN is for authorized clock or register actions, not a replacement for your personal account.

An expired, cancelled or replaced invitation needs a current link from your manager. Do not start a separate business trial to join an existing employer.

Still need a hand?

Email our team with your shop name and what you’re trying to do. Include the support reference if you see one.

Please leave out passwords, API keys, device passcodes, and payment details.
Contact support

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

Enter to send · Shift+Enter for a new line

Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

Typing works without microphone access. The microphone runs only while you record. Questions and recordings have usage limits.