Verify your shop’s email sender
Confirm that a test reaches the signed-in owner or administrator.
RepairHQ team2 min read
Run an owner email test
- Sign in with your verified personal owner or administrator account and select the location.
- Open API & integrations and review the saved email sender.
- Choose Send test email. Open the resulting email sent to your verified account address.
- Enter the eight-digit code in RepairHQ to confirm inbox receipt.
If verification fails
Check spam and the sender’s provider configuration. The test code expires after 30 minutes and has a limited number of attempts. Sending is rate limited; do not repeatedly request new tests while an earlier result is uncertain.
Accepted means the provider accepted the message. Inbox receipt is confirmed by the code. Changing the sender or key invalidates earlier evidence, and the test does not prove delivery to every customer.