RECEIVABLES & COLLECTIONS · POWERED BY REPAIRHQ

CollectionsHQ

Every balance.
A clearer path to resolution.

A dedicated workspace for the people managing past-due accounts. Bring creditor records, case reviews and recovery history together.

Enable CollectionsHQ in Shop profile → Business workspaces
ACCOUNT OVERVIEWILLUSTRATION

One account. A complete record.

Example business receivable · REF-100

Placed balance$1,250.00
External receipt recorded$250.00
Outstanding$1,000.00
Case statusReview required

Sample figures. No payment is processed.

BUSINESS RECEIVABLESCREDITOR PORTFOLIOSINTERNAL CASE TEAMSMULTI-LOCATION OPERATIONS
FROM PLACEMENT TO RESOLUTION

The working details, connected.

A home for every creditor

Organize creditor clients and their account references within each business and location.

Make the portfolio readable

Place business or consumer accounts, search balances and review aging from current through 90+ days.

Keep a traceable balance

Record payments received elsewhere. Correct an entry with a reversal that preserves the original receipt.

Plan the next step

Assign an internal reviewer, schedule the next review and prepare monthly installment proposals.

Keep holds visible

Track disputes, cease-contact requests, attorney representation, bankruptcy and identity reviews.

Follow the account history

See placement notes, case updates, receipts, reversals and proposal versions on one account timeline.

YOUR TEAM. YOUR RECORDS.

A dedicated vertical.
A familiar foundation.

Use your RepairHQ login, business locations and staff roles. Owners and administrators place accounts and manage financial records. Assigned managers handle case reviews and notes.

CollectionsHQ is an optional software workspace. Choosing it does not appoint a collection agency or send your accounts to a third party.

Included in this first release

  • Creditor records and account placement
  • Aging, assignments, internal review dates and holds
  • External receipt entries and traceable corrections
  • Monthly installment proposals and account history

Planned next

Reviewed communication workflows and validation notices, secure account-holder and creditor portals, approved payment-provider connections, import reconciliation and remittance reporting.

Outreach, payment processing, credit reporting and legal filings are not enabled. Installment proposals do not collect acceptance or payments. Organizations remain responsible for their applicable collection and licensing requirements.

Give every account a next step.

Choose CollectionsHQ in your RepairHQ business workspaces.

RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

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