An audience from your customer records
Owners and admins can review who has opted in to promotional email at each shop. Unsubscribes update the audience for your business.
AFTER THE REPAIR
Give customers a reason to come back.
Share a shop update, remind customers about seasonal maintenance or invite past customers to book their next repair. Start with the customers and repair history already in RepairHQ.
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repairhqILLUSTRATIVE WORKSPACE
LET’S MAKE GOOD WORK HAPPEN
Email campaigns
Repair workflowParts & inventory
01
CHOOSEPick the customers to reach
Select all opted-in customers, recent visitors or returning customers for this location.
02
REVIEWWrite and preview your email
Start with a shop update or a follow-up template. Review the recipients and send a test to yourself.
FOLLOWCheck delivery in RepairHQ
Review confirmed deliveries, bounces, link visits and attributed repair bookings.
Every handoff, connectedSample data
One less thing to chase.From intake to invoice.
CONNECTED TO THE WAY YOU WORK
Every detail has a place.
Templates built around repairs
Start with a seasonal reminder, a new service announcement or a returning-customer email. Add your own message and a link to book or contact your shop.
A chance to review before sending
Preview your email, check the eligible audience and send a test. Approve delivery right away or choose a send time in the shop’s timezone.
Delivery by location
Review deliveries, link visits and bookings attributed to a RepairHQ booking link for that location. Filter the delivery report or export it when your role allows it.
BEFORE YOU START
Know what’s included.
What do I need to start sending?
An owner or admin can prepare drafts in Marketing. Delivery uses your configured Resend sender, a shop postal address and the RepairHQ email delivery setup. Review the in-app Email setup checklist before your first send.
Who can receive promotional email?
Customers with a usable email address and recorded marketing permission are eligible. A repair notification preference does not grant promotional email permission.
Can I see an example before signing up?
Yes. In the marketing demo, select Manage campaigns and open the sample campaign for review. The demo uses sample data and has sending disabled.
See the workflow in your industry.
Explore repair shop POS by industry · Equipment service workflows · All repair specialties
GOOD WORK DESERVES A GREAT WORKFLOW.
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BETTER TOGETHER
Meet the rest of your workspace.
Email campaigns
Build email campaigns from your RepairHQ customer list. Reach opted-in customers, schedule sends and track delivery and repair bookings by shop.
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