RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

Hi! I’m the RepairHQ AI guide. Tell me what your shop repairs, how many locations you have, or what you’d like help getting started with.

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

Typing works without microphone access. The microphone runs only while you record. Questions and recordings have usage limits.

Connections & API

Connect your tools and understand availability

Check shop setup, preview and provider approval before relying on a connection.

Start with the right account and location

  1. Open Integrations using the top menus or Find a tool. Choose the store and search for the provider.
  2. Read the connection’s description and status. Use an owner or administrator account for setup; a shared register may not have permission.
  3. Authorize your own provider account or enter the requested credentials in its secure setup screen. Google or Microsoft sign-in does not automatically connect Calendar, Drive or a mailbox.
  4. Verify the exact workflow you need with an approved test before using it for customer work. Review separate provider plans, hardware and usage charges.

What the status means

A configured connection still needs the provider permissions and account features required for that workflow. A connection preview checks access; it does not activate unfinished synchronization or payments.

Google Calendar is a location-based rollout. Vimeo needs account authorization and playback permissions. Amazon seller access and Walmart Marketplace depend on provider activation. eBay seller features need configured application access; sourcing links and worksheets can be used separately.

QuickBooks and Mailchimp currently offer connection previews. Accounting/payment processing and audience synchronization have separate rollout requirements. ShipStation currently verifies the connection and carriers; rate shopping and label purchasing are in preparation.

Connections being prepared

Shopify merchant tools, the restricted Salesforce developer pilot, DeviceOne device-financing controls and a native Integrately connection are not generally available. Check the public integration directory and your own workspace for availability.

If setup is pending, use the help center or contact support with the provider name, selected location and displayed error. Keep passwords, API keys and access tokens out of support messages.

Still need a hand?

Send our team a message with your shop name and what you’re trying to do. Include the support reference if you see one.

Please leave out passwords, API keys, device passcodes, and payment details.
Contact support

Help shape RepairHQ

Tell us what works, what gets in your way, and what you want us to build next.

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