RepairHQ Guide

AI help for your next chapter

RepairHQ Guide · AI

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Answers: OpenAI, with configured Gemini or Grok backups. Voice: OpenAI.

About this AI guide & voice

AI answers can make mistakes. Messages are processed by OpenAI, or a configured Gemini or xAI Grok backup if a provider is unavailable. Voice clips you choose to record are processed only by OpenAI. Voice becomes an editable draft before you send your question. RepairHQ does not save this chat or recordings to its database; refreshing clears the page’s conversation. The processing provider’s retention policies may apply. Please leave out passwords, payment details and customer records. This guide cannot access or change your shop.

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The platformZapier & Developer API
LESS REPEATING. MORE CONNECTING.

Let your tools share the next step.

Connect the work you already do with the tools your shop uses. Start with the private RepairHQ Zapier app or build against the documented Developer API.

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repairhqILLUSTRATIVE WORKSPACE
LET’S MAKE GOOD WORK HAPPEN

Zapier & Developer API

Repairs ▾Customers ▾Inventory ▾
Open ticketsOpen invoicesEstimates
01
CONNECTChoose the location

An owner or admin creates a connection for the correct shop.

02
PERMITChoose what it can do

Use read access or explicitly enable the supported write permissions.

AUTOMATETest a real workflow

Read records, create a customer or repair, or update repair status.

Every handoff, connectedSample data
One less thing to chase.From intake to invoice.
CONNECTED TO THE WAY YOU WORK

Every detail has a place.

Self-service setup

Request automation setup during onboarding or open Integrations → Zapier later. Follow the private app invitation and create the connection for your location.

Read the records you need

Use documented customer, repair, invoice and inventory reads with the connection’s assigned scope.

Supported writes

Create customers and repair tickets, and update repair status with explicit permissions. The connection does not grant unrestricted access to every workspace action.

Build on documented tools

Use the public API guide, OpenAPI description and Postman collection for custom connections. Signed event notifications support supported event workflows.

Keep locations separate

Each connection has its own location and permissions. Owners and admins can review or revoke access as their workflow changes.

BEFORE YOU START

Know what’s included.

Is RepairHQ listed publicly in the Zapier marketplace?

The released integration is a private app. Use the invitation available in RepairHQ; public marketplace availability is a separate step.

Can it read and write?

Yes. Read/write access supports the documented customer creation, repair creation and repair-status updates. Select only the permissions the workflow needs.

Does my RepairHQ plan pay for Zapier?

Zapier subscriptions, task usage and other connected providers are separate. Review their limits when setting up an automation.

See the workflow in your industry.

Explore repair shop POS by industry · Equipment service workflows · All repair specialties

GOOD WORK DESERVES A GREAT WORKFLOW.

Your next chapter starts at the counter.

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BETTER TOGETHER

Meet the rest of your workspace.

SocialHQ planner

Plan social content inside RepairHQ with store-specific drafts, channel captions and a content calendar. Review current publishing availability.

Take a closer look

Zapier & Developer API

Connect RepairHQ with a private Zapier app and scoped read/write API. Read records, create customers and repairs, and update repair status by location.

Take a closer look

Receipts, labels & printing

Print RepairHQ receipts, invoices and labels with Print Studio and location-specific PrintNode connections. Keep browser and PDF printing options.

Take a closer look

Email campaigns

Build email campaigns from your RepairHQ customer list. Reach opted-in customers, schedule sends and track delivery and repair bookings by shop.

Take a closer look

Missed calls & callbacks

Track Nextiva missed calls in RepairHQ through Zapier. Match customers, link calls to repair tickets and record callbacks for repairs and sales inquiries.

Take a closer look

Repair tickets

Connect repair intake, estimates, customer approval, technician notes and quality checks in RepairHQ.

Take a closer look

Inventory & purchasing

Track parts by location, reserve stock for repairs, manage supplier orders and review low-stock needs with RepairHQ.

Take a closer look

POS & payments

Bring service charges, products, invoices, cash, checks and connected card payments into one RepairHQ checkout.

Take a closer look

Multi-store & reports

Compare authorized locations, review sales and collections, and explore invoice and item detail with RepairHQ.

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Customers & communication

Connect customer details, repair history, estimate approvals and a customer portal in RepairHQ.

Take a closer look

Team & time tracking

Manage staff roles, assigned locations, PIN clock access, recorded hours and technician work in RepairHQ.

Take a closer look